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Travel Questions Frequently Asked Karen

TRAVEL QUESTIONS FOR KAREN:

Dear Travelers,

I hope you will understand that because of the overwhelming number of questions received each day it is impossible for me to answer every one. I will select questions to answer based on what I believe will benefit and interest the greatest number of travelers. Also, please make your questions as specific as possible and know that I do not have the luxury of time to plan or detail personalized travel itineraries.

If your question is not selected, I sincerely apologize, as given the time, I would answer them all. If your question is selected you will be informed that it is published on our website as well as receive the answer by email.

Kindest regards,
Karen

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Category: Switzerland

Question:
Hi Karen, I love your guides and have used them for France, Italy and now Switzerland. My question is about Hotel Longmalle in Geneva. We are planning to stay there but Trip Advisor reviews are very mixed on this hotel. How recently were you or a reviewer for your guides there? Reviewers complain that the hotel needs renovation and comment about the cleanliness, the size of the rooms, the noise etc. We are only planning to stay 1-2 nights and location is the priority but I am considering switching to a different hotel based on some of these complaints. Would appreciate your input! We are leaving on Friday!! Thank you, Alison Smith
Asked by A Karen Brown Traveler [Nov 24, 2014]


Answer:

Dear Alison,

It has honestly been just over two years since this property was last seen.  We have not had any complaints from KB Travelers so I also checked other review platforms.  It does seem the comment "worn" does come up and it is important to keep in mind that this is the end of the season and refurbishments usually are done during the winter/slow months in advance of a new season.  So, I don't know what to tell you.  I wish I could share a recent personal review from our own site visit.  However, even the "negative" reviews do also state the positive: great location, good service, nice decor (albeit worn), and good value.  The other properties we currently recommend are a lot more expensive.

If you do stay - I would LOVE your feedback.  If you find somewhere else you like - I would LOVE it if you wanted to share for our own reference and future research as well as for other KB Travelers.

Thank you for your kind note and for using our recommendations.

Wishing you a very Happy Thanksgiving.

Kindest regards,

Karen 

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Category: Italy

Question:
Hello karen. My name is simona and I write from Puglia . I have a typical structure of the salento, Masseria Pagani (www.masseriapagani.com). You can see our feedback on TripAdvisor. I ask you if it's possible work with you and your website. Best regards simona (+393393075450)
Asked by Simona Musardo [Nov 23, 2014]


Answer:

Dear Simona,

Thank you for your interest in being a Karen Brown Recommended Property.  Your home looks wonderful. I will definitely put it on our list or properties to visit on our next research trip.  In the meantime, you might ask a guest to submit a review of Masseria Pagani.  It will then appear on our website as a Karen Brown Reader Recommendation!

The link to submit a review is:

 http://www.karenbrown.com/user_discovery.php 

If you have any other questions don't hesitate to contact us!  I will look forward to the opportunity to meet you in the future and in the meantime, wishing you the Happiest of Holidays!

Karen 

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Category: General

Question:
Do you still have a readers choice award program? After reaching the awards page, I cannot continue on to select a type of reward or a location. I also noted that there are no rewards shown beyond 2011.
Asked by A Karen Brown Traveler [Oct 7, 2014]


Answer:

We hope to!  And I have to be honest I have not taken the voting platform off since we want to keep it going. However, we are transitioning to a new website (to which we would make the necessary changes and adjustments) BUT it has been delayed longer than anticipated.  It is coming soon - but, I thank you, as you have reminded me that perhaps it best just to remove in the transition.

Thank you!  If you want to send me a property for which you want to submit a vote, let me know property, country and category and I will keep the record and include in the future tally.

Kindest regards,

Karen

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Category: France

Question:
Is there a web site or e-mail for the" LADY A" barge listed on page 294 of your France B & B book or 300 in another edition.
Asked by A Karen Brown Traveler [Oct 4, 2014]


Answer:

I am sorry to say the Lady A has ceased operating as a Bed & Breakfast.  You must be referring to the 2010 edition of our guide to France Bed & Breakfasts.  We removed it from our guide and posted notice on its website page on www.karenbrown.com in March 29, 2011.  I wish it were still in business - we thought it was such a unique and wonderful property!  It actually sold as a private home.  For future, please do use our website as a cross-reference with our published guides and E-Books.  We can keep our website pages up to date with timely information. Kindest regards, Karen

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Category: California

Question:
I just downloaded a trip from San Francisco to Los Angeles. I looked at it but closed it and can't find it. Help! not in my download folder. Doesn't seem to be anywhere.
Asked by A Karen Brown Traveler [Sep 28, 2014]


Answer:

It is still should be in your account in our store as you have multiple downloads available.  Once you do download please save to your computer for future access.  To to go your account, login from the top right hand corner on any page on www.karenbrown.com.  Once logged in, go back to the login in box and click on MY ACCOUNT.  You will then find purchases for view and download.   However, I will also send the PDF itinerary to you via Google Drive (too large to send by email).  You can simply open and download from your email.

Thank you for your order and for using our recommendations.

Kindest regards,

Karen

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Category: Italy

Question:
what inn/hotel in Tuscany would be comparable to Bastide de Marie in Menerbes/Provence. That is our most special travel experience ever and we would like a similar ambience, food, and experience in Tuscany.
Asked by A Karen Brown Traveler [Sep 7, 2014]


Answer:

There are so many lovely properties in Tuscany....

A few suggestions and personal favorites would be:

Villa le Barone in Panzano

link:  http://www.karenbrown.com/Hotel_Guide/Italy/Tuscany/Panzano_in_Chianti/Villa_Le_Barone/3934.php

 Locanda dell'Amorosa in Sinalunga

http://www.karenbrown.com/Hotel_Guide/Italy/Tuscany/Sinalunga/Locanda_dellAmorosa/5535.php

Relais Vignale in Radda in Chianti

 http://www.karenbrown.com/Hotel_Guide/Italy/Tuscany/Radda_in_Chianti/Relais_Vignale/3217.php

Hope this helps!

Karen

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Category: Austria

Question:
This is not a question, it is a comment about the Hotel Zur Weiner Staatsoper. We had a room on the second floor just above the smoking tables out front. The weather was lovely but we couldn't open our window because the cigar and cigarette smoke would come in the window. The room was stuffy because of this. I would recommend you tell your travelers to ask for a room on the top floor to avoid this. It is listed as a no smoking hotel and we have been subjected to the smoke for 3 days!
Asked by A Karen Brown Traveler [Sep 7, 2014]


Answer:
Thank you so much for sharing this experience with us and other travelers.  As a non-smoker I know that I greatly appreciate the heads up.  All the best, Karen

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Category: General

Question:
We need a good hotel in Corsica from the afternoon of October 7th for one couple & the same hotel available for an additional couple arriving at noon on the 8th of October. We would like to stay a minimum of 4 days. Help! Any ideas??? MERCI!
Asked by Marilyn Gray [Aug 29, 2014]


Answer:

Unfortunately, we do not yet research Corsica.  However, we often research hotels through booking.com whose ratings reflect honest reviews from guests who have STAYED at the properties.  I will copy below the link and all you need to do is simply enter destination and dates for results that will match your needs.

Thank you for your interest in our recommendations.

Kindest regards,

Karen

 

I forgot to include the link!

http://www.booking.com/index.en-us.html?aid=347339;sid=12945518be2c7f8b2353f0e97a0916e9;dcid=1

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Category: General

Question:
karen, do have information on hotels and B&Bs on the islands of Corsica and Sardinia. We are at a loss as to which Island to visit, so can you recommend one. Also, We've have used your books for years and just recently subscribed (heaven only knows why) and have booked two places thus far. Do you still have an ID discount number for AutoEurope? Best, the Craven's
Asked by A Karen Brown Traveler [Aug 25, 2014]


Answer:

I am so sorry we have yet to research Corsica and Sardinia - but, I so very much appreciate your interest and trust in our recommendations!   Thank you! 

In terms of Auto Europe, most definitely.  Their telephone number is 800-223-5555 and the Karen Brown ID number is 12008470.  

Enjoy your travels. Perhaps you will be willing to share your discoveries.

Best,

Karen 

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Category: General

Question:
I have recently purchased the ebook Pacific Northwest. I can download it on my Ipad Air, but don't know how to save it so I can look at it again.
Asked by Thomas Hyde [Aug 14, 2014]


Answer:

All you need to do is save the PDF file to your computer.  I checked your store account and you still have downloads available.  Let me know if you have any issues.

Thank you for your order and for using our recommendations.

Karen

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